Question 1

Which qualifications do our staff hold and are they checked for a working with children check?

Accepted Answer

• We have an Educational Leader to mentor Educators in developing high quality educational programs
 • All Educators hold or are actively working towards a Certificate III in Early Childhood Education and Care, or a Diploma in Early Childhood education and Care
 • Every person we employ has a current Working with Children Check
 • Every new staff member is required to provide us with a criminal history check

Question 2

How are fees paid?

Accepted Answer

• The fees are paid for the current week and a week in advance
 • Fees are paid via direct debit
 • We require a bond fee before commencing care
 • We require a 2 week notice period for any cancelations
 • Holiday and absent days are still required to be paid
 • Please contact us for our fee structure and billing cycle

Question 3

What do I need to bring for my child?

Accepted Answer

Please pack the following items in your child’s bag:

• A fitted cot size sheet and any comforters for rest time
 • A water bottle
 • A bucket or legionnaire style hat
 • A change of clothes, we do lots of fun, messy play
 • Shoes and socks
 • Milk bottles and formula, if required (we provide cows milk)
 • At least 5 nappies. Please talk to staff if your child requires special wipes or creams.
 • A jacket or jumper for the colder months
 • Please ensure your child’s clothing has their shoulders covered for sun protection

Question 4

Are you open on public holidays?

Accepted Answer

Unfortunately, we close our doors during all public holidays.

Question 5

How do I know what my child has been up to throughout the day?

Accepted Answer

• We use an online platform called Xplor, we send photos and all of their sleep, rest and toileting 
information via this app.
 • Every month you will receive an update on your child’s learning journey.

Question 6

What ages do you cater for?

Accepted Answer

At Mini Bambini we cater for ages 4 months – 5 years throughout our 4 rooms.
 
 • Baby tots – 4 months – 18 months
 • Toddler one – 18 months – 2.5 years
 • Toddler two – 2.5 years – 3.5 years
 • Kindy 3.5 years – 5 years

Question 7

What food do you provide the children?

Accepted Answer

We provide all the meals here at Mini Bambini using menu plans based off of The Nourished Beginnings Program. All meals are both nutritional and yummy! Our centre is egg and nut free due to allergies in the service.
 
 • Breakfast 7am – 8am
 • Morning tea 9:30 am
 • Lunch 11:30am
 • Afternoon tea 2:30pm

Question 8

What happens if my child falls ill while at day care?

Accepted Answer

•  If your child presents with a temperature of 37.5 or higher, we will require them to be collected from care.
 • If your child presents with symptoms of an infectious disease we will require them to be collected, and brought back to care with a medical clearance from the doctor.
 • If your child has had COVID-19 we require a negative test result for your child to return to care.
 • Absent days are still required to be paid, to hold your permanent bookings.
 • If your child requires medication while at Mini Bambini, you will be required to fill in a Medication form, the medication is required to have a dispensing label from the doctor with their personal details and dosage to be given.
 • We do not give Panadol or Nurofen for teething. If your child has presented a high temperature, we have Panadol and Nurofen on site in which we can only administer with your permission if you are on your way to collect your child. You will then need to sign a consent form when arriving to the service.
 • Please ask to see our dealing with infectious diseases policy for further information.

Learners today, leaders tomorrow

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FAQS

Have you got another question?

We're always happy to help!
Just get in touch with us via our contact form and one of our friendly team members will be in touch.

Connect with us

FAQS

Have you got another question?

We're always happy to help! Just get in touch with us via our contact form and one of our friendly team members will be in touch.

We're always happy to help!
Just get in touch with us via our contact form and one of our friendly team members will be in touch.